Revolut Job | Work From Home Job | Workforce Specialist
Job Summary
Company is looking for a Workforce Specialist to ensure our Support Specialists team provides the most excellent service to forecast and schedule work of hundreds employees and keep the team’s data on track. The goal is always to improve the quality of our services.
Job Description
- Job Type: Work From Home
- Post Name: Workforce Specialist
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.37000 Per Month (approx)
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Roles And Responsibilities
- Maintaining team data accuracy with new joiners, team changes, and leavers
- Maintaining accurate data for the Member Experience team, including trend analysis
- Forecasting and planning for 400 employees across four locations
- Managing and improving the process for performance tracking and target setting
- Generating and regularly adjusting forecasts and schedules
- Working in real-time with Support team leaders to ensure adherence
Requirements
- Quick learning skills to easily pick up new tasks and software
- Good attention to detail with the ability to notice mistakes in complex data
- Excellent written and verbal communication to manage relationships with a wide range of team members
- Readiness to take responsibility for high-stakes tasks
- The ability to anticipate future changes or demands in headcount
- Confidence using office programs (Google documents, Word, Outlook, etc.)
- Flexibility and the ability to respond well to fast decision changes
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