Aircall Is Hiring | Work From Home Job | Customer Support Specialist | Freshers Are Eligible | Apply Now
About Aircall
Aircall is the phone and communication platform, designed for sales and support teams. Aircall has expanded its international footprint and currently has over 800 employees from 40 nationalities spread over 8 offices and was named one of Built In’s Best Places to Work.
Job Description
- Job Type: Work From Home
- Job Role: Customer Support Specialist
- Qualification: 12th Pass
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
Roles And Responsibilities
- You will help our customers navigate the product, troubleshoot issues and help them get answers
- You’ll work closely with our global support team and other internal teams to provide a world class customer support experience for all our customers
- You’ll work closely with our clients to identify, investigate, escalate and advise them on their questions and concerns
- You can work under pressure, manage your time well and know how to prioritize your workload
- You’re eager to share feedback and ideas to help our team continually improve with a positive attitude
Requirements
- Strong sense of time management and prioritization of work
- Ability to multi-task across different platforms and forms of communication
- Self-driven and comfortable working autonomously
- An understanding of how CRMs systems workStrong understanding of basic computer skills
- Ability to understand and explain technical concepts to customers and other internal stakeholders
- A curiosity to understand and troubleshoot complex customer inquiries
Apply Link: Click Here