Superorder Is Hiring | Work From Home | Customer Support Associate Job
Job Summary
You would be responsible for ensuring our customers receive the highest level of support and guidance throughout their partnership with Superorder. You will provide valuable insights into customer needs and preferences to improve product development and business strategy as we continue to scale.
Associates are responsible for providing a positive experience for the customer and finding solutions to any issues that may arise.
Job Description
- Job Type: Work From Home
- Job Role: Customer Support Associate
- Qualification: 12th Pass
- Experience: 2 Years
- Salary: Rs.36000 Per Month
Also Read: NatWest Group Job | Work From Office | Customer Service & Operations Analyst | Urgent Hiring
Roles And Responsibilities
- Troubleshooting technical issues and providing solutions
- Answering customer inquiries via email, text and phone in a timely manner
- Create and maintain internal documentation such as playbooks, SOPs, and instructional materials
- Providing product and service information to customers
- Work cross functionally with operations and account management teams to maintain partner relationships
Requirements
- Ability to handle difficult customers with patience and empathy
- Ability to work independently and as part of a team
- Ability to work in a fast-paced environment and multitask effectively
- Excellent communication and interpersonal skills
- Problem-solution oriented
- Strong problem-solving and critical thinking abilities
Benefits For You
- Collaborative and supportive work environment.
- It’s a remote job
Apply Link: Click Here