PhonePe Is Hiring | Work From Office | Advisor | Urgent Hiring
Job Summary
Your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience. In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly.
Job Description
- Job Type: Full Time
- Job Role: Advisor
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.37000 Per Month
- Location: Bangalore, India
Also Read: Groww Is Hiring | Work From Home | Associate Operation Job | Urgent Hiring | Apply Online!
Roles And Responsibilities
- Ability to flex between phone & data channels
- Leverage internal processes and resources to drive resolution
- Act with integrity & think customer-first in every interaction
- Follow specified process guidelines to bring about resolution
- Engage & Educate customers so they’re able to leverage PhonePe to the fullest
- Build customer trust through their interaction
- Handle basic PhonePe account and transaction related queries
Job Requirements
- Have strong customer orientation and ability to adapt/respond to different scenarios
- Ability to multitask, prioritise, and manage time effectively
- Multilingual skills (spoken + written) in South Indian languages are preferred
- Have excellent written and verbal communications
- Should be able to speak in English and Hindi
- Be an active listener and deal well with objection
Apply Link: Click Here