Trimble Is Hiring For Customer Support | Any Graduate Job | Work From Office
Job Summary
Provide customer support by obtaining, analyzing, and verifying the accuracy of information in a timely manner. Interact with customers to provide information in response to level 1 inquiries about products and services and to handle and resolve questions.
Job Description
- Job Type: Full Time
- Job Role: Customer Support
- Qualification: Any Graduate
- Experience: 0 to 1
- Salary: Rs.36000 Per Month
- Location: Chennai, India
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Roles And Responsibilities
- Provide quality service to both internal and external customers through quick and accurate communication
- Maintain customer records by updating account information
- Receive, process and verify the accuracy of requests from customers utilizing the company’s internal tools and systems
- Receive inquiries and contact the organization’s other departments to resolve a variety of account related issues
- Analyze the requests, provide solution or ascertain who best can provide the information, and route the request to the appropriate department/individual
- Provide all billing related information to customers, help in resolving any billing issues
Job Requirements
- Process-oriented with high attention to detail
- Problem solving and analytical skills
- Basic knowledge of Google Workspace
- Excellent written and verbal communication skills
- Basic knowledge of computer, MS Windows & MS Office
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