EagleView Is Hiring For Customer Support Specialist | Graduate Job | Work From Office
Job Summary
The Customer Support Specialist will answer questions over email, and live webchat about general account information, billing, and order statuses. It is hiring a quality-focused Customer Support Specialist to join our supportive and fun team.
Job Description
- Job Type: Work From Office
- Job Role: Customer Support Specialist
- Qualification: Any Graduate
- Experience: 1 Year
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Maintains a high standard of professionalism with our customers
- Maintain individual performance relative to traceable metrics and quality standards in relation to department goals and objectives
- Quickly assess customer issues to provide accurate support
- Complete all required trainings and stay informed about company news, department processes, and procedures
- Answer emails, and chats from potential customers and existing clients
- Explore and understand customers’ needs and exceed their expectations
Job Requirements
- Proficient with Microsoft Office Suite (Excel, Outlook, Word)
- Must be detail-oriented, organized, and able to multi-task
- Able to collaborate with and contribute to a team environment
- Able to work in a fast-paced environment and easily pivot with changing business needs
- Possess strong problem-solving and analytical skills
- Strong verbal and interpersonal communication skills
- Must be computer savvy and able to navigate multiple applications simultaneously
- Able to de-escalate issues efficiently and appropriately
 Apply Link: Click Here