Cacutus Recruitment | Any Graduate Job | Associate Customer Service Manager Job | Work From Home
Job Summary
You will be expected to work a 9-hour shift anytime between 5:00 AM and 8:00 PM, and you will work five days a week, which may include Saturdays and Sundays. Only candidates who are comfortable working during the day are encouraged to apply.
Job Description
- Job Type: Work From Home
- Job Role: Associate Customer Service Manager
- Qualification: Any Graduate
- Experience: 0-2 Years
- Salary: Rs.30000 Per Month
Also Read: Genea Is Hiring For Invoice Support Specialist | Work From Home | Graduate Job | Apply Online!
Job Responsibilities
- Anticipate customer needs and problems before they surface, develop deep customer intuition to empower our customers to achieve their goals
- Deeply understand customer needs and requirements, and provide them with the best-suited price, service, and delivery options from the outset
- Handle all our tickets and provide resolution to queries regarding the editing, translation and publication support requirements and escalate complex issues when appropriate
- Troubleshoot and resolve client complaints and other general account inquiries in a single customer interaction to create promoters and enhance the customer experience
Job Requirements
- Have a collaborative working spirit and can work seamlessly across teams and functions to resolve sticky situations
- Have excellent written and spoken communication skills
- English is mandatory; other languages are welcome
- Enjoy working under pressure, are flexible, and can maintain a positive attitude even when the going gets tough
- You enjoy helping and using your communication, persuasion, and people skills to achieve operational and team results
Apply Link: Click Here