SocialPilot Job | Work From Home | Customer Success Manager Job | Graduate Job
About Company
It offers you easy-to-use yet advanced functionalities to take your business to the next level in social media management. It is a powerful social media suite for marketing agencies, small and medium businesses, creators, professionals, and any individuals who want to increase their social media presence effectively.
Job Description
- Job Type: Work From Home
- Job Role: Customer Success Manager
- Qualification: Bachelor’s Degree
- Experience: 3-6 Years
- Salary: Rs.57000 Per Month
Also Read: Anthology Job | Work From Office | Associate Software Developer | Hiring Now | Apply Online!
Roles And Responsibilities
- Work closely with customers to understand their measures of success and identify areas for improvement
- Create strategies and ideas to increase and maintain retention rates as well as overall customer satisfaction
- Establish a trusted partner/advisor relationship with assigned clients and drive value with our product
- Coordinate periodic calls with selected customers to review business issues
- Create strategies, ideas, and proposals on how to increase product adoption and usage
Job Requirements
- Experience in management consulting or something similar
- Ability to quickly develop effective working relationships with internal and external contacts
- Excellent managerial, communication and consultancy skills
- Strong customer communication and interpersonal skills
- 3+ years of experience in managing a variety of accounts
- Ability to provide timely communications to customers is vitally important
Apply Link: Click Here