Adobe Recruitment | Customer Success Account Manager | Work From Home | Hiring Now
Job Summary
The incumbent would be responsible for helping the customer adopt the solution with ease, optimizing their product experience and guiding them to internal support teams if need be. This company is looking for Digital Sellers who would be responsible for a defined patch of Adobe’s SMB customers and the role is pivoted around upselling and cross-selling Adobe Cloud based Solutions.
Job Description
- Job Type: Work From Home
- Job Role: Customer Success Account Manager
- Qualification: Bachelor’s Degree
- Experience: 5+ Years
- Salary: Rs.92000 Per Month
Roles And Responsibilities
- Drive Up-sell & Cross-sell by prioritizing accounts with highest propensity to buy by clearly defining ideal customer profile and contact them via phones & emails
- Research customer contracts and purchasing history in Adobe’s various customer management systems & external sources such as LinkedIn, ZoomInfo, etc. to figure out the expansion opportunity in an account
- Create a value-based relationship with new & existing North American Adobe SMB customers
- Managing the opportunity pipeline from week to week, providing accurate and timely updates to management on progress and outlook
Job Requirements
- 5+ Years’ experience in a similar role, with experience in selling SAAS solutions preferred
- Excellent communication Skills, both oral and written
- Strong organization, follow-through and documentation skills suitable for customer communication
- Working hours will coincide with the US Time Zones
- Flair for Technology and ability to lead a customer conversation with value-selling rather than product features pitch
Apply Link: Click Here