Aircall Is Hiring For Technical Specialist | Work From Home Job | Any Graduate Job
Job Summary
The ideal candidate will have experience working in a SaaS environment providing deep technical support for clients in addition to experience working in an Agile, Program Management or TechOps role. You will provide your Technical, Development and Support expertise to it’s Global Support team and work within it’s Support Operations team to help deliver amazing customer experiences.
Job Description
- Job Type: Work From Home
- Post Name: Technical Specialist
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.56000 Per Month
Roles And Responsibilities
- Review and refine requirements documentation, and eliminate uncertainty
- Ensure all tasks are completed with Security, best practices and broader context at hand
- Regularly review tickets assigned to you, critically evaluating the request and determining appropriate solutions
- You will be required to implement solutions in a testing environment and ensure they are correctly operating before moving these to production
- Maintain and update documentation on solutions and information systems
Job Requirements
- Experience working in a Fully remote environment with a Global team
- Ability to review changes to technical documentation and validate them
- Working knowledge of SQL and advanced Spreadsheet functionality
- Experience with a backend development language such as Python, Java JavaScript
- Experience with a major Project Management tool would be ideal
- Working knowledge of Python or Java and experience with both
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