Aircall Job | Customer Support Specialist Job | Work From Home | Hiring Now
Job Summary
You’ll be an advocate for our customers and the heart of Aircall by efficiently identifying, promoting product education, recommending technical solutions and guiding product users through features and functionalities. You will be working both Saturdays and Sunday.
Job Description
- Job Type: Work From Home Job
- Job Role: Customer Support Specialist
- Qualification: 12th Pass/Any Graduate
- Experience: 1 Year
- Salary: Rs.30000 Per Month
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Roles And Responsibilities
- Day to day, your interactions with our customers directly impact their ability to run their teams efficiently
- You’ll work closely with our clients to identify, solve, escalate and advise them on their questions and concerns
- Aircall strongly encourages learning opportunities for our teammates in an effort to develop individual careers and simultaneously support our clients
- You can expect a great deal of support, transparency, and collaboration on a daily basis
- You’ll also help other businesses achieve their goal
Job Requirements
- Excellent written and verbal communication skills
- Ideally 1+ year of experience in a SaaS B2B customer support role or transferable experience/skills
- Willingness to work with multiple teams in an international and multilingual remote environment
- Strong understanding of basic computer skills
- Strong sense of time management and prioritization of work
- Ability to multi-task across different platforms and forms of communication
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