Allianz Is Hiring | Work From Office Job | Invoice Processing Associate | Apply Now
About Allianz Company
It is one of the most trusted insurance and asset management companies in the world. This company offer a broad range of products and services in property/casualty insurance, life/health insurance, and asset management.
Job Summary
Provide timely, accurate, and efficient information and respond to customer service inquiries for clients from numerous programs, ensuring that our clients receive accurate and timely information.
Job Description
- Job Type: Full Time
- Job Role: Invoice Processing Associate
- Qualification: Any Graduate
- Experience: 6-12 Months
- Salary: Rs.37000 Per Month
- Location: Gurgaon, India
Roles And Responsibilities
- Provide pre-trip assistance and answer pre-trip questions relating to emergency procedures and policy inquiries
- Guide clients through the navigation of pertinent websites for online content and claim submission
- Provide assistance with translation using an interpreter if necessary
- Open non-medical cases to guide/assist clients throughout their service needs
- Create and send various types of professional correspondence
- Interpret policies and fully explain benefit coverage and limitations to avoid client confusion
- Administer and enforce client confidentiality in regards to Canada’s Personal Information Protection and Electronic Document Act
Requirements
- Superb verbal/written communication skills, specifically the ability to communicate professionally and articulately via phone with clients and colleagues
- Post-secondary education and a minimum of 6-12 months experience in a customer service related function
- Demonstrated ability to use initiative and independent judgment in solving customer problems
- Ability to pay close attention to detail and multi-task
Apply Link: Click Here