Amazon Job | Transportation Representative | Work From Home Job | Apply Online

Amazon Job | Transportation Representative | Work From Home Job

Company Job Summary

L2 Associates are expected to identify shipment concerns and work on saving freight and address appointment related queries and provide process improvement suggestions.

Job Description

  • Job Type: Work From Home
  • Job Role: Transportation Representative
  • Qualification: Any Graduate
  • Experience: Freshers/Experienced
  • Salary: Rs.36000 Per Month

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Roles And Responsibilities

  • Effectively manage sensitive cases by reporting up the escalation matrix
  • Actively seek solutions through logical reasoning and identify trends to suggest process improvements
  • Effectively communicate in a clear and professional manner at all times
  • Maintains or exceeds targeted performance metrics
  • Provides/ expedites prompt and efficient service to Amazon customers/ stakeholders
  • Demonstrate excellent time-management skills

Job Requirements

  • Excellent communication skills (written and verbal) in English language
  • Work successfully in a team environment as well as independently
  • Graduation in any specialization from a recognized university
  • Demonstrates an ability to successfully navigate websites
  • Ability to communicate correctly and clearly with all customers
  • Familiarity with Windows XP, Microsoft Outlook, Microsoft Word and Internet Explorer
  • Ability to clearly understand and state the issues customers present
  • Demonstrates a proficient knowledge of email applications
  • Follow stakeholder issues without distraction to resolution

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