Cactus Is Hiring For Associate Customer Service Manager | Work From Home Job | Any Graduate Job | Urgent Hiring
Job Summary
Respond promptly to inbound customer requests via email and CRM. Exhibit strong teamwork, punctuality, and problem-solving skills daily. Take ownership of the customer experience, influencing their decisions to buy, renew, or expand services
Job Description
- Job Type: Work From Home
- Post Name: Associate Customer Service Manager
- Qualification: Any Graduate
- Experience: 0-2 Years
- Salary: Rs.37000 Per Month
Roles And Responsibilities
- Respond to inbound support tickets, ensuring customers receive timely and useful information to reduce friction while using the service
- Anticipate customer needs and problems before they surface, develop deep customer intuition to empower our customers to achieve their goals
- Handle all our tickets and provide resolution to queries regarding the editing, translation and publication support requirements and escalate complex issues when appropriate
- Deeply understand customer needs and requirements, and provide them with the best-suited price, service, and delivery options from the outset
Job Requirements
- You enjoy helping and using your communication, persuasion, and people skills to achieve operational and team results
- Enjoy working under pressure, are flexible, and can maintain a positive attitude even when the going gets tough
- Have excellent written and spoken communication skills
- English is mandatory; other languages are welcome
- Have excellent interpersonal and intercultural skills and can work with global teams
Apply Link: Click Here