Cactus Is Hiring For Associate Customer Service Manager | Work From Home Job | Any Graduate Job | Urgent Hiring | Apply Now

Cactus Is Hiring For Associate Customer Service Manager | Work From Home Job | Any Graduate Job | Urgent Hiring

Job Summary

Respond promptly to inbound customer requests via email and CRM. Exhibit strong teamwork, punctuality, and problem-solving skills daily. Take ownership of the customer experience, influencing their decisions to buy, renew, or expand services

Job Description

  • Job Type: Work From Home
  • Post Name: Associate Customer Service Manager
  • Qualification: Any Graduate
  • Experience: 0-2 Years
  • Salary: Rs.37000 Per Month

Also Read: Thermo Fisher Scientific Is Hiring For Customer Service Representative | Work From Office Job | Any Graduate Job | Apply Online

Roles And Responsibilities

  • Respond to inbound support tickets, ensuring customers receive timely and useful information to reduce friction while using the service
  • Anticipate customer needs and problems before they surface, develop deep customer intuition to empower our customers to achieve their goals
  • Handle all our tickets and provide resolution to queries regarding the editing, translation and publication support requirements and escalate complex issues when appropriate
  • Deeply understand customer needs and requirements, and provide them with the best-suited price, service, and delivery options from the outset

Job Requirements

  • You enjoy helping and using your communication, persuasion, and people skills to achieve operational and team results
  • Enjoy working under pressure, are flexible, and can maintain a positive attitude even when the going gets tough
  • Have excellent written and spoken communication skills
  • English is mandatory; other languages are welcome
  • Have excellent interpersonal and intercultural skills and can work with global teams

Apply Link: Click Here

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