Canonical Job | Work From Home | Graduate Customer Success Manager | Urgent Hiring | Apply Online

Canonical Job | Work From Home | Graduate Customer Success Manager | Urgent Hiring

Job Summary

You will have a the portfolio assigned. Ubuntu is chosen by thousands of new users every month. This role is a first step in the CSM organisation. Primarily focusing on the Tech segment, including the store customers. Through collaborative problem solving and participation in campaign efforts, you will connect with a large range of users of Canonical’ products and identify our future champions.

Job Description

  • Job Type: Work From Home
  • Job Role: Graduate Customer Success Manager
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.37000 Per Month

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Roles And Responsibilities

  • Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer’s objectives
  • A strong focus on supporting customers by finding solutions to ticket requests
  • Onboard new customers and introduce them to our products and support processes
  • Drive campaigns targeting multiple customers through digital touch-points and activities
  • Collect feedback from customers and format them for review by the product team
  • Enrich documentation about problem solving, Q&A, onboarding materials

Job Requirements

  • Passion for technology, infrastructure and Ubuntu in particular is a must
  • Excellent presentation skills
  • A team player capable of interacting with all departments internally
  • An empathetic individual with a natural drive to help others
  • Strong organisational skills, ability to structure and constantly update documentation

Apply Link: Click Here

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