Canonical Recruitment | Work From Home | Graduate Customer Success Manager Job
Job Summary
Your are responsible for developing trust with their assigned customers and providing them with the best possible experience navigating Canonical’s vast offering. You will primarily focus on the Tech segment, including the store customers, you will also have a portfolio assigned. Collaborating with other teams and participating in campaign efforts, you will connect with a diverse set of users of Canonical products and identify our future champions.
Job Description
- Job Type: Work From Home
- Job Role: Graduate Customer Success Manager
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Collaborate with Sales and Support in developing and delivering engagement plans that fulfill the customer’s objectives
- A strong focus on supporting customers by finding solutions to ticket requests
- Collect feedback from customers and format them for review by the product team
- Enrich documentation about problem solving, Q&A, onboarding materials
- Onboard new customers and introduce them to our products and support processes
- Drive campaigns targeting multiple customers through digital touch-points and activities
Job Requirements
- Passion for technology, infrastructure and Ubuntu in particular is a must
- A team player capable of interacting with all departments internally
- Excellent presentation skills
- An empathetic individual with a natural drive to help others
- Strong organisational skills, ability to structure and constantly update documentation
Apply Link: Click Here