Catchpoint Is Hiring | Work From Home Job | Customer Success Manager | Apply Now

Catchpoint Is Hiring | Work From Home Job | Customer Success Manager

Job Summary

The Customer Success Manager (CSM) is responsible for the success and growth of a portfolio of Catchpoint’s clients. The CSM develops a strong understanding of Catchpoint’s value propositions, and partners with clients to ensure value and ROI is being realized. It most effective CSMs build expertise in software development, internet technologies, and monitoring best practices.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Success Manager
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.37000 Per Month

Also Read: Colgate Is Hiring | Work From Office Job | Business Analyst | Apply Now

Roles And Responsibilities

  • Evangelize success outside of the platform by promoting success in client’s craft and careers
  • Assume full accountability of the customer journey, from Onboarding through Renewal
  • Drive engagement and adoption of Catchpoint’s platform
  • Be a customer advocate while capturing customer feedback for Product and Marketing
  • Conduct regular business reviews and monitor account health to maximize account retention
  • Transform clients into partners, developing champions and obtaining executive alignment


  • Excellent multitasking and project management skills
  • Comfortable presenting to a room, aided by strong written and verbal communication skills
  • Understanding of Internet and web applications with a desire learn new technologies
  • Well-organized, with a high attention to detail and ability to prioritize
  • Confident, high energy, self-motivated and a true team player

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