Cision Is Hiring | Principal Insights Analyst Job | Work From Home | Hiring Now
Job Summary
You will improve the self-serve capabilities and reduce time delivering reports, providing more time for insights and action. You will be responsible for building and maintaining dashboards that serve as leading indicators of success for our CX leaders, across Gainsight and SFDC.
Job Description
- Job Type: Work From Home
- Job Role: Principal Insights Analyst
- Qualification: Bachelor’s Degree
- Experience: Freshers/Experienced
- Salary: UpTo 20 Lakh Per Annum
Job Responsibilities
- Delivers the monthly churn and risk reports, adding insightful recommendations for the leaders to take action with their teams
- Engaging closely with QA on data where needed and looking for ways to incorporate AI/Automation to reduce manual work in this area
- Aggregating data across various sources to present visually appealing dashboards that support our CX leaders in improving goals for retention and upsell
- Supporting leaders with ad hoc requests for analysis to support their business cases and presentations
Job Requirements
- Demonstrated Experience working with business intelligence tools including Power BI, Tableau and Domo
- Able to articulate complex concepts in a clear and concise manner
- Excellent communication and interpersonal skills, including ability to build and maintain positive working relationships with team members, internal customers, high-level staff and external vendors
- Proficient in MS Office (primarily Excel)
- Able to articulate complex concepts in a clear and concise manner
Apply Link: Click Here