ClearDesk Is Hiring For Customer Care Representative | Any Graduate Job | Work From Home | Apply Now!

ClearDesk Is Hiring For Customer Care Representative | Any Graduate Job | Work From Home

Job Summary

The ideal candidate is empathetic, detail-oriented, and able to work effectively in a fast-paced healthcare environment. This company is looking for experienced Customer Care Representative to assist caregivers and clients/patients with inquiries, scheduling appointments, resolving issues, and ensuring a seamless experience.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Care Representative
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.40000 Per Month

Roles And Responsibilities

  • Resolve issues by identifying problems, researching solutions, and taking appropriate actions
  • Maintain accurate and up-to-date records in the system, documenting interactions and services provided
  • Assist patients and caregivers with scheduling, rescheduling, or canceling appointments
  • Act as a primary point of contact for questions and concerns, ensuring a positive experience throughout
  • Escalate complex issues to the appropriate department or personnel while ensuring timely follow-up
  • Confirm appointments, send reminders, and manage scheduling adjustments as needed

Job Requirements

  • Experience coordinating calendars, scheduling, and rescheduling
  • Computer or laptop with access to the internet (min speed of 25 Mbps)
  • Must be comfortable with using Hubstaff, a time-tracking application
  • Professional-level English (written and verbal/voice)
  • Must be comfortable answering calls
  • Experience using any scheduling system, Microsoft Office, and Google Workspace

Additional Requirements

  • A backup laptop, backup internet connection device, and backup power supply in case of power outage and emergencies
  • Minimum recommended for your backup computer: Intel Core i3, 4 GB RAM
  • At least a 25mbps primary internet connection

Apply Link: Click Here

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