ClinicMind Is Hiring | Work From Home | Client Support Specialist Job | Freshers Can Apply

ClinicMind Is Hiring | Work From Home | Client Support Specialist Job | Urgent Hiring

Job Summary

The ideal candidate is a problem-solver, an effective communicator, and dedicated to enhancing user experience. This role involves a broad range of responsibilities, from responding to client inquiries to troubleshooting and beyond.

Job Description

  • Job Type: Work From Home
  • Job Role: Client Support Specialist
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.37000 Per Month

Roles And Responsibilities

  • Handle a wide array of inquiries, including but not limited to patient demographics, balance management, clinic reporting, claims, and point of sale
  • Understand the objectives behind users’ actions and identify any obstacles they may face
  • Work closely with our software support and account management teams to resolve client issues effectively
  • Engage with clients through various channels, including phone, email, live chat, Facebook, and an internal tasking system
  • Identify practices at risk of attrition and escalate to the appropriate resource
  • Perform other duties as assigned by management, adhering to the dynamic needs of the department

Job Requirements

  • Strong verbal and written communication abilities
  • Familiarity with medical billing processes is a plus
  • Commitment to providing high-quality support to enhance client satisfaction
  • Excellent problem-solving and analytical skills
  • Proficiency in using various communication platforms including live chat and social media
  • Must be in a quiet environment

Apply Link: Click Here

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