Cognizant Is Hiring For Senior Process Executive | Work From Home Job | Apply Online

Cognizant Is Hiring For Senior Process Executive | Work From Home Job

Job Summary

They serve all client business divisions with the client side interactive components using JavaScript/JQuery, Ad development through various mobile Ad producer tools, creating expanded ads with page redirects with customize animation and image galleries etc.

Job Description

  • Job Type: Full Time
  • Job Role: Senior Process Executive
  • Qualification: BE/BTech/MCA) or High School Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.36000 Per Month

Roles And Responsibilities

  • Update trackers, Create, categorize and prioritize tickets and update required applications & tools and keep SME and TL informed of new issues
  • Process Executives are expected to call back on time
  • Effectively communicate information on products/services and/or trouble shoot issues within the specified time frames agreed upon with the client, in a manner that is understandable by the end user/ customer & educate customer
  • Probe effectively & efficiently to understand customers issue and report incident and resolve all issues received on phone
  • Receive Inbound calls/make outbound call to support customers on issues related to account management, CRM issues, customization, analytics, creating Dashboards, creating reports, features etc

Job Requirements

  • Speaking English
  • Excellent interpersonal and problem solving skills
  • Ability to remain focused in fast paced environment
  • Well organized and detail oriented
  • Knowledge of Microsoft Excel

Apply Link: Click Here

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