Cognizant Job | Graduate Job | Process Executive Job | Work From Office | Hiring Now
Job Summary
This role involves managing and optimizing processes to ensure efficient operations and exceptional service delivery. The ideal candidate will have strong technical skills in MS Excel and a keen interest in customer verification and customer service within the mortgage domain.
Job Description
- Job Type: Full Time
- Job Role: Process Executive
- Qualification: Bachelor’s Degree
- Experience: 0-2 Years
- Salary: Rs.24000 Per Month
- Location: Mumbai, India
Roles And Responsibilities
- Collaborate with team members to streamline workflows and enhance productivity
- Maintain accurate records and documentation for audit and reporting purposes
- Utilize MS Excel to analyze data generate reports and provide insights for process improvements
- Participate in team meetings and contribute to discussions on process enhancements
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Ensure compliance with company policies and regulatory requirements in all activities
- Handle customer verification tasks related to mortgage loans with accuracy and attention to detail.
Job Requirements
- Show ability to collaborate effectively with team members and stakeholders
- Demonstrate attention to detail and accuracy in handling customer verification tasks
- Show willingness to learn and adapt to new processes and technologies
- Exhibit excellent customer service skills particularly in the mortgage domain
- Possess strong technical skills in MS Excel for data analysis and reporting
- Display strong organizational and time management skills
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