Crimson Education Job | Administrator Job | Work From Home | Urgent Hiring
Job Summary
The administrator will be expected to respond to all communication received in the admin inbox within 2-4 business hours, efficient communication is key. To be successful in this role, the administrator will need to have strong and fast communication skills, efficient client management skills, ability to problem solve and resolve any issues that arise.
Job Description
- Job Type: Work From Home
- Post Name: Student Success Administrator
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Roles And Responsibilities
- Proactively manage and foresee issues by resolving complaints or escalations in a timely manner
- Manage a team of tutors and ensure they are utilising student hours and successfully completing session reports
- Coordinate, engage and facilitate the student’s journey with Crimson to help them achieve their goals (This crux of the service will be provided by Crimson’s world-class Strategists, Tutors and Mentors who contribute to a personalized student roadmap)
Job Requirements
- High level of resilience and ability to thrive in a fast-paced startup environment
- Outstanding organizational skills, with excellent written and verbal communication skills
- Experience in customer service, education industry or transferable role
- Collaborative, with an openness to give and receive feedback
- Strong problem-solving skills, with the ability to manage a range of internal and external stakeholders
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