Deel Is Hiring | Client Support Specialist Job | Work From Home Job | Urgent Hiring
Job Summary
It’s aim to foster a diverse global economy by building a generational platform that seamlessly connects companies with talent worldwide. It offer global teams all the tools they need to hire, onboard, manage, pay, and scale at full speed.
Job Description
- Job Type: Work From Home
- Job Role: Client Support Specialist
- Qualification: Bachelor’s Degree
- Experience: Freshers Can Apply
- Salary: Rs.29000 Per Month
Roles And Responsibilities
- Efficiently work through tickets via voice calls, live chats, email and social media channels
- Continually learn the Deel platform, keeping up to date with product features and changes
- Specialize in different account topics and become a subject matter expert Communicating with customers through various channels (includes, but not limited to chat, email, phone, hangouts etc)
- Keeping records of customer interactions, transactions, comments, and complaints
- Processing orders, forms, applications, and requests
- Providing feedback on the efficiency of the customer service process
- Using a consultative and empathetic approach in delivering customer support resulting in positive customer experience
- Manage and exceed multiple performance related targets
Job Requirements
- Fluent in written and verbal english communication skills
- Participate in on-going product training and process upskilling
- Ability to work across multiple platforms, providing customer support using voice calls, live chats, email and social media
- Collaborate with the direct manager to resolve customer escalations within the agreed timeline Communicating and coordinating with colleagues as necessary
- Use initiative in identifying trends or process improvements
Apply Link: Click Here