Ebay Is Hiring | Customer Support Job | Work From Home | Job Updates | Urgent Hiring
Job Summary
Prepare and conduct effective monthly action planning sessions, co-create strong SMART action plans with each teammate. Listen carefully to your team and work with them to clearly define expectations from coaching conversations and action plans
Job Description
- Job Type: Work From Home
- Job Role: Customer Support
- Qualification: Any Graduate
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
- Location: Mumbai, India
Job Responsibilities
- Influence and inspire your team and colleagues towards a common goal to drive operational improvements for your LOB
- Drive performance improvements for your team by partnering with your team leader to identify focus areas and coaching plans
- Attend and engage in quality calibrations for your Line of Business
- Engaging in queue work to help your teammates serve our customers during high-peak times as requested
- Convey behavioural opportunities to teammates in a way that is confident, easy to understand and motivates them to want to succeed
Job Requirements
- Analytically minded, an able troubleshooter adept at analyzing information, diagnosing problems and recommending appropriate solutions to leaders
- Skilled and passionate about coaching and developing teammate capabilities
- Able to analyze data and identify behavioral root causes and coach individual teammates to behaviors
- Able to bring analytical insights to drive performance
- Able to analyze data and identify behavioral trends for complex coaching opportunities
- Fluent in English, other languages an advantage
Apply Link: Click Here