Emerson Is Hiring | Customer Service Job | Work From Home/Office Job | Urgent Hiring | Freshers Are Eligible
Job Summary
Handle speedy and knowledgeable responses to assist customers at any stage of their order and proactively address any problems. Guarantee a positive customer experience and ensure quick and reliable processing of customer orders from Enquiry to invoice.
Job Description
- Job Type: Work From Home/Office
- Job Role: Customer Service
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.42000 Per Month
Roles And Responsibilities
- Assure orders are entered properly and accuracy and in conformance with the customer need and factory capabilities other groups
- Review incoming orders and expedite orders to meet customer requests and achievement of Emerson service level goals
- Prepare Order Acknowledgment, delivery order and/or packing list for shipment
- Answer customer phone calls expertly and consistently
- Resolve matters pertaining to order administration, completion and post order activities with in-house groups, overseas order admin, factories, suppliers and customers
- Provide timely response to order enquiry such as in those for pricing, lead time and order status
Job Requirements
- Ability to work under time pressure and multi-tasking
- Excellent Customer sense
- Good knowledge and proven practice of Customer Contract Review
- Attention to detail, hard worker, proactivity, Collaborative, willingness to interact
- Excellent verbal and written communication skills in English
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