Epiq Job | Work From Home/Office | HR Service Delivery Associate Job
Job Summary
As a HR Service Delivery Associate, you will come with an experience of 1-2 years and will be required to provide exceptional customer services as the first point of contact for Human Resources support of associates, management, external clients and HR internal teams. In this role, you are required to process transactions and requests for onboarding, internal movement, offboarding and document management.
Job Description
- Job Type: Work From Home/Office
- Job Role: HR Service Delivery Associate
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers Can Apply
- Salary: UpTo 6 Lakhs Per Annum
- Location: Hyderabad, India
Roles And Responsibilities
- Communicate and distribute processes and other relevant documentation to employees needed to resolve the query/issue
- Adhere to agreed KRAs and customer service standards
- Working on case management resolving Tier 1 and Tier 2 HR queries from employees and stakeholders
- Learning and executing HR processes across the Hire to Retire domains within the Team
Job Requirements
- Understanding/Knowledge of the HR Subject
- Basic understanding or knowledge of MS Office Suite skills
- Able to understand the need of data, knowledge of maintaining it at the right place and executing as required
- Perform basic office support functions such as operating HR process timekeeping, records management, tool management.
- Able to understand the data, criticality and complexity around it
Apply Link: Click Here