Genpact Is Hiring | Process Associate Job | Work From Office | Urgent Hiring
Job Summary
This company inviting applications for the role of Process Associate. It is looking for someone with a strong work ethic, and the ability to work well both independently and within the context of a larger team-oriented environment. Self-starting, intellectually curious and creative individual comfortable operating in a fast-paced, dynamic environment.
Job Description
- Job Type: Full Time
- Job Role: Process Associate
- Qualification; Any Graduate
- Experience: 0-3 Years
- Salary: Rs.28000 Per Month
- Location: Hyderabad, India
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Roles And Responsibilities
- Recognize trends and patterns and raise issues timely
- Maintain a thorough understanding of process and policies
- Provide resolution to maintain standards of quality
- Provide excellent customer service to our customers
- Review content and provide resolution based on prescribed guidelines
- Provide insights to help improve the support to the users
- Service and maintaining production equipment
Requirements
- Problem solving skills with customer centric approach
- Fluent in English Language
- This job may require working a 24/7 schedule with alternating shifts and daily review of online content
- Effective probing skills and analyzing/understanding skills
- Must be able to work on a flexible schedule (including weekend shift work)
- Advanced communication skills
- Ability to lift and operates heavy equipment
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