GoodWe Is Hiring For Customer Service Representative | Work From Home Job | Apply Online
Job Summary
The ideal candidate will be able to work independently in a remote setting and possess strong communication and problem-solving skills. This role involves assisting customers with inquiries, resolving issues, and providing exceptional support to ensure customer satisfaction.
Job Description
- Job Type: Work From Home
- Job Role: Customer Service Representative
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.36000 Per Month
Roles and Responsibilities
- Maintain accurate and detailed records of customer interactions and transactions
- Collaborate with team members and other departments to improve customer service processes and outcomes
- Provide outstanding customer service via phone, email, chat, or other communication channels
- Continuously update knowledge of products, services, and company policies to provide accurate information to customers
- Identify and escalate complex issues to higher-level support or management as needed
- Assist customers with product/service information, troubleshooting, and account management
Job Requirements
- Strong problem-solving abilities and a proactive approach to resolving issues
- Flexibility to work different shifts, including evenings and weekends, if required
- Ability to work independently and manage time effectively in a remote environment
- Exceptional verbal and written communication skills
- Proficiency with customer service software, CRM systems, and Microsoft Office Suite
- Reliable internet connection and a quiet, dedicated workspace
Company Benefits
- A supportive and inclusive remote work environment
- Competitive salary and benefits package
- Flexible work schedule
Apply Link: Click Here