Headout Job | Customer Experience Associate | Job Updates | Work From Office
Job Summary
Ensuring every interaction with Headout leaves it customers satisfied and impressed. Please note that this role is for calls, emails and chat process. At Headout, the Customer Experience Associate isn’t just a position, it’s a commitment to excellence. Join it’s agile customer operations team, a group adept at swiftly addressing concerns and consistently delivering top-notch experiences.
Job Description
- Job Type: Full Time
- Job Role: Customer Experience Associate
- Qualification: Any Graduate
- Experience: 1 Year
- Salary: UpTo 4 Lakh Per Annum
- Location: Bangalore
Roles And Responsibilities
- You can efficiently juggle queries, whether they come through chats, calls, or social media platforms
- You’re always on the lookout to enhance our internal processes, aiming for increased efficiency
- Your passion lies in assisting others, ensuring our guests always leave with a smile, even if they initially reached out with an issue
- Working cohesively with various internal teams, you ensure every guest query is addressed promptly and accurately
Job Requirements
- Fluent in English, both in writing and speech
- You focus on lasting solutions rather than quick fixes
- You have an eagle eye, catching even the tiniest of details that others might miss
- Like Monica Geller from ‘Friends’, you’re systematic, organized, and always seeking to optimize
- Comfortable with shift work, understanding the need for flexibility in a 24/7 customer service environment
Apply Link: Click Here