Labelbox Is Hiring | Any Graduate Job | Work From Home Job | Support Specialist Job | Apply Now!
Job Summary
You will handle inquiries through Intercom, escalate complex issues to the appropriate teams, and provide essential support to facilitate onboarding and daily operations. You will be the frontline of communication for our Alignerrs, ensuring their experience is optimal.
Job Description
- Job Type: Work Form Home
- Job Role: Alignerr Support Specialist
- Qualification: Any Graduate
- Experience: Freshers Are Eligible
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Provide timely and accurate responses to Alignerrs’ questions and issues
- Maintain a high level of service, adhering to response time and quality standards
- Monitor and manage inbound support queries through the Intercom platform
- Continuously update and utilize knowledge base and support documentation
- Assist in the onboarding process of new Alignerrs by providing necessary information and support
- Monitor and manage inbound support queries through the Intercom platform
- Collaborate with cross-functional teams to enhance the support workflow and Alignerr satisfaction
Job Requirements
- Excellent communication skills, both written and verbal
- Familiarity with Intercom or similar customer support software is highly preferred
- Strong problem-solving skills and attention to detail
- Passion for delivering outstanding customer service
- Ability to handle multiple tasks simultaneously in a fast-paced environment
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