Marken Is Hiring | Client Relationship Manager Job | Work From Office Job | Urgent Hiring
Job Summary
It will provide a consistently high level of service to a customer through the provision of a dedicated central point of contact for Service Management and problem resolution.
Job Description
- Job Type: Full Time
- Job Role: Client Relationship Manager
- Qualification: Any Graduate
- Experience: 0-5 Years
- Salary: UpTo 8 LPA
- Location: Ahmedabad, Gujarat
Also Read: Deel Is Hiring | Client Support Specialist Job | Work From Home Job | Urgent Hiring | Apply Online
Roles And Responsibilities
- Participate in the Customer agreement of service and response standards and ensure that these standards are maintained or exceeded during program delivery
- Establishing and communicating service metrics; monitoring and analyzing results; implementing changes
- Set a clear mission and deploy strategies focused towards that mission
- Keep ahead of industry developments and apply best practices to areas of improvement
- Work in a cross functional capacity to ensure the activities related to various entities fit with customer requirements and Marken Network guidelines, policies and procedures
- Maintain an orderly workflow according to priorities
Job Requirements
- Understanding of Central Lab and Clinical Trial supplies industry desired
- Excellent written and verbal communication skills
- Excellent knowledge of management methods and techniques
- Advanced troubleshooting and multi-tasking skills
- Strong client-facing and communication skills
- Ability to translate your skills to other employees through training and mentoring
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