Montazzo Is Hiring | Email Support Representative Job | Work Form Home | Urgent Hiring
About Montazzo
It is a forward-thinking company dedicated to providing exceptional customer support through various channels. It is an emerging Offshore Support company based in New York City, New York, with operations centered in Jaipur, India.
Job Summary
This role is perfect for individuals with a passion for customer service and a knack for written communication. As an Email Support Representative, you will be responsible for handling customer inquiries, resolving issues, and providing accurate information through email communication.
Job Description
- Job Type: Work From Home
- Job Role: Email Support Representative
- Qualification: Any Graduate
- Experience: 1 Year
- Salary: Rs.65000 Per Month
Roles And Responsibilities
- Provide accurate information regarding products, services, and policies
- Meet performance metrics related to response time, resolution rate, and customer satisfaction
- Respond promptly and professionally to customer emails
- Maintain detailed and accurate records of customer interactions
- Resolve customer issues and complaints with efficiency and empathy
- Collaborate with team members and other departments to resolve complex issue
Job Requirements
- Ability to understand and address customer concerns effectively
- Proficiency in using email support software and CRM systems
- Strong problem-solving skills and attention to detail
- Excellent written communication skills with a strong command of the English language
- High-speed internet connection and a reliable computer setup
- Ability to work independently and manage time efficiently in a remote work environment
Benefits
- Comprehensive training and ongoing support to ensure your success
- Opportunity to be part of a growing company with potential for career advancement
Apply Link: Click Here