Multiplier Job | Customer Success Manager | Work From Home Job

Multiplier Job | Customer Success Manager | Work From Home Job
About Multiplier

Multiplier the forefront of one of the most exciting evolutions of our generation – remote staffing. No longer do employers have to hire according to geography, and no longer do employees have to worry about proximity to work and daily commutes. Today, companies can hire the best talent they can find, anywhere in the world.

With a presence across 150 countries, Multiplier empowers its clients to tap into global talent pools using its EOR technology and infrastructure so that clients can instead focus on scaling their businesses. At Multiplier, each member of the team is passionate about creating a world where people can get a job they love, without having to leave the people they love.

Job Summary

The Customer Success team is responsible for onboarding, educating, and supporting our customers on a global level. We start work the moment a customer decides they want to use Multiplier, sticking with them every step of the way to ensure they get the most value from our product.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Success Manager
  • Qualification: Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.32000 Per Month

Also Read: IBM Job | Practitioner | Finance And Administration Delivery | Work From Home

Roles & Responsibilities

  • Communicating efficiently and effectively with our customers, across all of our live-chat, email & other customer support channels
  • Owning customer communications and issues from initial contact until resolution
  • Ensure that all our customers & their team have a great experience with the product
  • Develop strong consultative relationships with clients, including understanding their business objectives and identifying how Multiplier can meet their needs
  • Working directly with product teams to identify current issues and, synthesising the diverse feedback you hear from our customers, offer informed opinions on potential solutions
  • Develop a thorough understanding of all products/services, and ensure clients are accessing all the solutions that meet their business requirements


  • Excellent communication and writing skills
  • Passion for talking to customers all day
  • Experience at a HR SaaS company
  • The ability to explain complex topics in easy to understand and concise language
  • Prior experience of working in customer success in a product-driven B2B company


  • Full-ownership over functional area
  • Work in a product-driven & customer obsessed environment
  • Ability to work fully-remotely
  • Working with an energetic & diverse team

Apply Link: Click Here

Leave a Comment