Oracle Is Hiring | Cloud Support Engineer Job | Work From Office Job | Urgent Hiring

Oracle Is Hiring | Cloud Support Engineer Job | Work From Office Job

Job Summary

Your focus will be on delivering support and solutions to our customer base while championing their needs. You’ll play a vital role in nurturing customer relationships and providing guidance to internal team members on various technical challenges and escalated issues.

Job Description

  • Job Type: Full Time
  • Job Role: Cloud Support Engineer
  • Qualification: Bachelor’s/Master’s Degree
  • Experience: 0-2 Years
  • Salary: UpTo 10.5 LPA
  • Location: Bangalore, Hyderabad, India

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Roles And Responsibilities

  • Stay updated with cloud technologies, analyze support trends, and implement proactive measures to enhance service quality
  • Investigate and diagnose technical issues, collaborating with cross-functional teams to identify solutions
  • Handle escalations, maintain accurate records, and provide insights for continuous improvement
  • Provide timely and accurate technical assistance to customers using our cloud services
  • Empower teams with best practices, training, and resources for effective customer assistance
  • Contribute to maintaining an up-to-date knowledge base, documenting solutions and best practices
  • Foster positive customer relationships by delivering exceptional support and understanding their needs


  • Exceptional written and verbal communication skills
  • Cloud Associate/Professional Certification(s) from any cloud provider highly recommended
  • Ability to convey technical information clearly and concisely to both technical and non-technical customers

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