Paytm Recruitment 2023 | Work From Home | Customer Support Intern | 12th Pass Can Apply
About Paytm
Paytm started the Digital Revolution in India. And It went on to become India’s leading Payments App. Today, more than 20 Million merchants & businesses are powered by Paytm to Accept Payments digitally.
Paytm App is used to Pay bills, do Recharges, Send money to friends & family, Book movies & travel tickets.
Job Description
- Job Type: Work From Home (Remote)
- Job Role: Customer Support Intern
- Qualification: 12th Pass
- Experience: Freshers Can Apply
- Salary: Rs.30000 Per Month
Also Read: Unacademy Job | Business Development Executive | Work From Home Job
Roles And Responsibilities
- Managing incoming customer service queries.
- Ensure to meet SLAs set for queries via all relevant communication channels.
- Identify and assess customer needs, feedback and share them to relevant teams to achieve customer delight.
- Responsible for resolving and replying to queries.
- Handle customer complaints, provide appropriate solutions or alternatives within the time limits.
- Coordinate with internal teams like client servicing, business development, marketing, tech, product, etc.
- Sending timely events related or customer related communication.
Requirements
- Ability to multi-task and prioritize.
- Strong time management skills and motivated to exceed expectations.
- Problem solver.
- Flexible based on business needs and requirements.
- Good command over written and verbal communication.
Apply Link: Click Here