Pearson Job | Work From Home Job | Any Graduate Job | Sales Operations Administrator
Job Summary
This role is also responsible for working with customers to setup accounts, respond to questions/concerns, monitor key order metrics, and complete some accounting monitoring activities. This role is responsible for working with internal teams and systems to ensure orders are being processed and invoiced in a timely manner.
Job Description
- Job Type: Work From Home
- Job Role: Sales Operations Administrator
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.60000 Per Month
Roles And Responsibilities
- Provide troubleshooting assistance for customer orders, account statuses and relevant problems
- Coordinate product and system demos with customers
- Manage sales process operations and coordinate legal/functional documentation for sales process.
- Manage sales tracking tools and report on important information
- Customer engagement for operational aspects of sales work
- Act as support bridge between local customers and global support teams
- Setup outbound meetings with clients to review questions and issues
- Stay up to date with new product and feature launches
Job Requirements
- Understanding of legal/functional paperwork around sales processes in India
- Excellent communication skills in both English
- Proficiency with MS Office Suite, particularly MS Excel
- Teamwork and motivational skills
- Proven work experience as a Sales support specialist, Sales support associate, or Customer Service associate
- Analytical and multitasking skills
- In-depth understanding of sales principles and customer service practices
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