Phonepe Job | Work From Office Job | Social Media Advisor | Freshers Can Apply | Urgent Hiring

Phonepe Job | Work From Office Job | Social Media Advisor | Freshers Can Apply

Job Summary

In this role, you will provide support to ensure that issues are either resolved faster or flagged accordingly. As a specialist, your primary responsibility will entail solving problems that our customers encounter and you will continuously look for outstanding and exciting ways to improve their experience.

Job Description

  • Job Type: Full Time
  • Job Role: Social Media Advisor
  • Qualification: Bachelor’s Degree
  • Experience: 0-2 Years
  • Salary: Rs.41000 Per Month
  • Location: Bengaluru, India

Roles And Responsibilities

  • Handle basic PhonePe account and transaction related queries
  • Build customer trust through their interaction
  • Escalate appropriately taking support from relevant teams to resolve customer issues
  • Ability to flex between phone & data channels
  • Engage & Educate customers so they’re able to leverage PhonePe to the fullest
  • Act with integrity & think customer-first in every interaction
  • Leverage internal processes and resources to drive resolution

Job Requirements

  • Be an active listener and deal well with objection
  • Ability to multitask, prioritise, and manage time effectively
  • Have excellent written and verbal communications
  • Should be able to speak in English and Hindi
  • Be a team player, flexible and open to feedback
  • Multilingual skills (spoken + written) in South Indian languages are preferred
  • Have good learnability


  • Medical Insurance, Critical Illness Insurance, Life Insurance
  • Employee PF Contribution, Flexible PF Contribution, Gratuity, NPS, Leave Encashment

Apply Link: Click Here

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