Revolut Recruitment 2024 | Work From Home Job | Quality Assurance Analyst
Job Summary
You’ll be an expert in multiple workflows, gain new skills, and continue to develop in your professional career. This company is looking for a Quality Assurance Analyst who’ll join us to play a big part in Revolut’s drive by working closely with all Customer Support departments, supporting analysts and their Line Managers.
Job Description
- Job Type: Work From Home
- Job Role: Quality Assurance Analyst
- Qualification: Bachelor’s/Master’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.52000 Per Month
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Roles And Responsibilities
- Providing feedback to Quality Control analysts and identifying root-cause analysis of potential misalignment
- Delivering quality refresher sessions to individuals who are struggling with quality performance
- Completing monthly Quality Assurance (QA) activities by focusing on identifying successes and failures in the work performed by Quality Control
- Coaching new joiners to learn procedures across the Support department
- Supporting Quality Control in achieving deliverables through knowledge sharing
- Highlighting and reporting any issues to the Quality Assurance Team Lead/Quality Assurance Head
Job Requirements
- A proven track record of positive evaluations
- Practical knowledge of Google Sheets, Forms, and Slides
- Previous experience within Quality Support
- Strong attention to detail and analytical skills
- Fluency in English
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