SAP Is Hiring | Associate Solution Support Engineer | Work From Office Job | Freshers Are Eligible | Urgent Hiring
Job Summary
It offer a highly collaborative, caring team environment with a strong focus on learning and development, recognition for your individual contributions, and a variety of benefit options for you to choose from. This company culture is focused on collaboration and a shared passion to help the world run better.
Job Description
- Job Type: Full Time
- Job Role: Associate Solution Support Engineer
- Qualification: Bachelor’s/Master Degree In Computer Science, Software Engineering
- Experience: Freshers Are Eligible
- Salary: UpTo 8 LPA
- Location: Bangalore, India
Also Read: McKinsey Is Hiring For Business Analyst | Freshers Are Eligible | Work From Office Job
Roles And Responsibilities
- Reproduce customer issues identifying the root cause and interacting with the development team to provide a final solution when required
- Handle sensitive escalated customer issues in team environments (swarming) and individual-driven actions (incident solving or real-time support), in cooperation with experienced support engineers
- Work in 12pm to 9pm shift and perform weekend support and 24×7 support activities as needed
- Resolve known errors by means of SAP Notes, Knowledge Base articles, info docs derived from solved customer incidents, documentation, WIKI, or verifying customized entries or hardware parameters
Job Requirements
- Good Communication Skills
- Good Customer Interaction/Handling Experience
- Basic knowledge of SAP Financial/S4HANA Financial is added advantage
- Good Problem-Solving Skills
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