Skillsoft Is Hiring | Work From Home Job | Renewal Desktop Specialist | Urgent Hiring | Apply Now

Skillsoft Is Hiring | Work From Home Job | Renewal Desktop Specialist | Urgent Hiring

Job Summary

You will be responsible for forecasting, preparing, and delivering renewal quotes to customers, managing timelines and deliverables to ensure on-time renewals, and working cross-functionally with internal teams to support renewal-related activities and ensure customers’ renewal requests are met.

Job Description

  • Job Type: Work From Home
  • Job Role: Renewal Desktop Specialist
  • Qualification: 12th Pass/Any Graduate
  • Experience: Freshers Are Eligible
  • Salary: Rs.75000 Per Month

Roles And Responsibilities

  • Work cross-functionally with internal teams such as Sales, SalesOps, Order Processing, Billing, and Legal to support renewal-related activities
  • Interact directly with customers regarding renewals and account health
  • Forecast, prepare, and deliver renewal quotes to customers
  • Manage customer inquiries and escalations that relate to renewals as well as internal inquiries from our Support, Accounting and Account Management teams
  • Work with Sales to confirm and maintain accurate and up-to-date customer information and data in Salesforce
  • Cooperate with the sales team and assist in selling renewals and promoting up-sell opportunities

Job Requirements

  • Proven track record of expanding revenues within existing accounts a plus
  • Excellent customer service and communication skills
  • Ability to analyze numbers effectively
  • Demonstrated ability to support customer retention and expansion initiatives
  • Demonstrated ability to work independently as well as in a team environment
  • Confidence and excellent negotiation skills

Apply Link: Click Here

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