Springworks Is Hiring For Customer Success Associate | Work From Home | Urgent Hiring
Job Summary
You will be the primary point of contact for these clients and will be responsible for developing and executing account strategies to drive growth and achieve revenue targets. As a Customer Success Associate, you will be responsible for managing and growing the company’s relationships with clients.
Job Description
- Job Type: Work from Home
- Job Role: Customer Success Associate
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.40000 Per Month
Roles And Responsibilities
- Act as the primary point of contact for assigned accounts, addressing any issues or concerns, and providing timely and effective solutions
- Develop and maintain strong relationships with key clients
- Understand the client’s business and industry to identify opportunities for growth
- Identify opportunities for upselling and cross-selling our SaaS products and services to existing clients
- Attend industry events, conferences, and networking opportunities to build relationships and promote Springworks’ products and services
Job Requirements
- Strong understanding of SaaS products, services, and industry trends
- Proficiency in Microsoft Office and CRM software
- Proven experiece of upselling, cross selling and renewals
- Ability to work independently and collaboratively in a team environment
- Ability to build and maintain strong relationships with clients, understanding their needs and providing tailored solutions
- Strong communication, negotiation, presentation and interpersonal skills
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