Syniverse Is Hiring For Operations Engineer | Work From Home/Office | New Job Updates
Job Summary
This position will install, configure, operate and evolve common infrastructure such as the network, servers, and external services. This role will address day-to-day customer issues, application issues, problems and concerns that are detailed and complex in nature, requiring analysis and research.
Job Description
- Job Type: Work From Home/Office
- Job Role: Operations Engineer
- Qualification: Bachelor’s Degree
- Experience: 2 Years
- Salary: UpTo 6 LPA (Expected)
- Location: Bangalore, Hyderabad
Roles and Responsibilities
- Coordinate escalated support cases and lead appropriate internal technical resources and/or third-party vendors to resolution
- Use alarm monitoring tools, interpret the condition being alarmed, resolve and escalate to the next level support
- Provide escalated technical support for complex technical issues which may include leading problem management cases and providing management status
- Action plan and execute for the feedback received from customers
- Prioritize the production issues by analyzing the logs, database entries and processes
Job Requirements
- Excellent analytical, multitasking, and communication skills (both verbal and written), detail orientation and familiarity with testing and troubleshooting techniques
- Preferred Oracle certifications-OCP, OCA, SQL Server Certified Engineer
- Bachelor degree in computer science, electronics or telecommunication or equivalent work experience
- Exceptional customer service skills and demeanor, along with the innovative ability to communicate with both technical and non-technical clients
Apply Link: Click Here
(Apply Before The Link Expire)
Also Read: AMD Is Hiring | Software Development Engineer | Work From Office | Hiring Now | Apply Online