Truelancer Is Hiring For Chat Support Specialist | Work From Home | Graduate Job
Job Summary
This company is looking for the role of Chat Support Specialist. It’s unwavering dedication to providing exceptional customer support requires individuals who are passionate about assisting customers through live chat. Maintain a strong understanding of our products and services to assist customers effectively.
Job Description
- Job Type: Work From Home
- Job Role: Chat Support Specialist
- Qualification: Any Graduate
- Experience: 1 Year
- Salary: UpTo 3 LPA
Roles And Responsibilities
- Troubleshoot technical problems, providing clear and concise solutions
- Keep accurate records of customer interactions and transactions
- Provide real-time support to customers through live chat, answering inquiries, resolving issues, and offering product information
- Document and report technical issues to the appropriate teams
- Guide customers through various processes and transactions
- Assist with customer onboarding and product training as needed
Job Requirements
- Proficient in using live chat software and support tools
- Ability to work independently and collaboratively in a remote team environment
- Strong problem-solving abilities and a patient, customer-friendly attitude
- 1+ years of experience in live chat support or a similar role
- Basic technical knowledge and the ability to explain complex technical concepts to customers
- Excellent written and verbal communication skills in English
Apply Link: Click Here
(Apply Before The Link Expire)
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