Wipro Is Hiring For Administrator | Work From Home/Office Job | Freshers Are Eligible | Urgent Hiring!

Wipro Is Hiring For Administrator | Work From Home/Office Job | Freshers Are Eligible

Job Summary

The purpose of the role is to resolve, maintain and manage client’s software/ hardware/ network based on the service requests raised from the end-user as per the defined SLA’s ensuring client satisfaction.

Job Description

  • Job Type: Work From Home/Office
  • Job Role: Administrator
  • Qualification: Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.47000 Per Month
  • Location: Bangalore, India

Also Read: Brandwatch Is Hiring For Customer Support Advisor | Work From Home Job | Freshers Are Eligible | Apply Online

Roles And Responsibilities

  • Provide an acceptance and immediate resolution to the high priority tickets/service
  • Track all the tickets from acceptance to resolution stage as per the resolution time defined by the customer
  • Perform root cause analysis of the tickets raised and create an action plan to resolve the problem to ensure right client satisfaction
  • Coordinate with on-site team for complex problem resolution and ensure timely client servicing
  • Provide application/user access as per client requirements and requests to ensure timely solutioning
  • Maintain timely backup of important data/logs and management resources to ensure the solution is of acceptable quality to maintain client satisfaction

Job Requirements

  • Understanding of the Wipro system and perform problem solving in a complex environment
  • Ability to follow the standards and norms to produce consistent results and provide effective control
  • Knowledgeable about the competency requirements
  • Demonstrates frequently with minimal support and guidance

Apply Link: Click Here

Leave a Comment