Wipro Is Hiring | Work From Office Job | Customer Service Representative Job
About Wipro
A company recognized globally for its comprehensive portfolio of services, strong commitment to sustainability, and good corporate citizenship, It have over 190,000 dedicated employees serving clients across six continents.
Serving clients in 175+ cities across 6 continents, wipro help customers do business better by leveraging our industry-wide experience, deep technology expertise, comprehensive portfolio of services and vertically aligned business model.
Job Description
Wipro is looking for smart professionals with a great attitude to make every single client interaction delightful.
- Job Type: Full Time
- Job Role: Customer Service Representative
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.37500 Per Month
- Location: Gurugram, India
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Roles And Responsibilities
- Build client & domain knowledge to be able to deliver a resolution on the first conversation
- Maintain Internal & Client level delivery quality on calls, chats & email conversations
- Execute issue /query resolution and ensure proper documentation & follow-up Identify, share and support operational improvement
- Customer Service through calls, Chats & emails
- Adhere to Customer Service Attendance & Accountability policies
Requirements
- Should be flexible to work in rotational shifts
- Investment in talent development and skills enhancement
- Excellent communication skills
- Collaborative environment with best in class professionals
- Work life balance with 5 day work week
- Proficient in computer usage and Basic knowledge on MS Office
Apply Link: Click Here