Zomentum Is Hiring | Documentation Specialist Intern | Work From Home | Urgent Hiring
Job Summary
The ideal candidate will be responsible for communicating with end customers primarily through email, occasionally via phone calls. The role requires strong email writing skills and familiarity with the Postman API. The intern should be well-versed in Service Level Agreements (SLA) and operate efficiently to ensure SLAs are consistently met.
Job Description
- Job Type: Work From Home
- Job Role: Documentation Specialist Intern
- Qualification: Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.30000 Per Month
Also Read: Uniform Advantage Job | Work From Home | Business Process Support Assistant | Apply Online
Roles And Responsibilities
- Ensure professional and empathetic communication to address customer queries
- Operate efficiently to meet or exceed SLA requirements consistently
- Engage with end customers through email communication. Draft clear and concise emails for effective communication with clients
- Develop a thorough understanding of Service Level Agreements (SLA) applicable to the role
- Demonstrate proficiency in using the Postman API for document-related tasks
- Handle rare instances of customer inquiries or issues via phone calls
Requirements
- Familiarity with the Postman API and document management systems
- Detail-oriented with excellent organisational skills
- Currently pursuing a degree in a relevant field of computers or a recent graduate
- Ability to adapt to new technologies and tools quickly
- Understanding of Service Level Agreements and commitment to meeting deadlines
Apply Link: Click Here