Restream Is Hiring | Work From Home Job | Customer Support Representative | Urgent Hiring
Job Summary
This is an opportunity to join a fast-growing startup, and make an immediate impact as we continue to build out a world-class Support Organization. It continue to grow it’s customer base and product offerings, and they are always looking for talented customer-centric professionals to join our Support team as Customer Support Representative.
Job Description
- Job Type: Work From Home
- Job Role: Customer Support Representative
- Qualification: 12th Pass/Bachelor’s Degree
- Experience: Freshers Are Eligible
- Salary: Rs.32000 Per Month
Roles And Responsibilities
- Identify and surface individual customer trends and process improvements by collaborating with the team
- Provide fast, accurate, and personalized communication to Restream users through live chat, email, social media, and phone
- Be an advocate of Restream, and share product knowledge with customers to improve overall awareness of LIVE streaming
- Solve customer issues by developing expertise in relevant product areas, and by learning to troubleshoot a diverse range of customer issues
- Contribute to your ongoing learning and success of your team by participating in experimentation efforts across the team that help drive meaningful improvements to the customer experience
Job Requirements
- Ability to multitask, and handle multiple client conversations simultaneously
- Experience in a customer-facing role, and maintain a keen interest in providing outstanding customer support experiences
- You are available to work assigned shift rotations as needed
- Experience using a Help Desk platform, such as Intercom, Zendesk, Freshworks, etc.
- You are resourceful, flexible, and can hold yourself accountable
Apply Link: Click Here