Restream Is Hiring | Work From Home Job | Customer Support Representative | Urgent Hiring | Apply Online

Restream Is Hiring | Work From Home Job | Customer Support Representative | Urgent Hiring

Job Summary

This is an opportunity to join a fast-growing startup, and make an immediate impact as we continue to build out a world-class Support Organization. It continue to grow it’s customer base and product offerings, and they are always looking for talented customer-centric professionals to join our Support team as Customer Support Representative.

Job Description

  • Job Type: Work From Home
  • Job Role: Customer Support Representative
  • Qualification: 12th Pass/Bachelor’s Degree
  • Experience: Freshers Are Eligible
  • Salary: Rs.32000 Per Month

Roles And Responsibilities

  • Identify and surface individual customer trends and process improvements by collaborating with the team
  • Provide fast, accurate, and personalized communication to Restream users through live chat, email, social media, and phone
  • Be an advocate of Restream, and share product knowledge with customers to improve overall awareness of LIVE streaming
  • Solve customer issues by developing expertise in relevant product areas, and by learning to troubleshoot a diverse range of customer issues
  • Contribute to your ongoing learning and success of your team by participating in experimentation efforts across the team that help drive meaningful improvements to the customer experience

Job Requirements

  • Ability to multitask, and handle multiple client conversations simultaneously
  • Experience in a customer-facing role, and maintain a keen interest in providing outstanding customer support experiences
  • You are available to work assigned shift rotations as needed
  • Experience using a Help Desk platform, such as Intercom, Zendesk, Freshworks, etc.
  • You are resourceful, flexible, and can hold yourself accountable

Apply Link: Click Here

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