Preply Is Hiring | Customer Support Specialist Job | Work From Home | Job Updates
About Company
It help people discover the magic of the perfect tutor, craft a personalized learning journey, and stay motivated to keep growing. It’s creating real impact. So far, 90,000 tutors have delivered over 20 million lessons to learners in more than 175 countries.
Job Description
- Job Type: Work From Home
- Job Role: Customer Support Specialist
- Qualification: Any Graduate
- Experience: Freshers/Experienced
- Salary: Rs.45000 Per Month
Also Read: Cision Is Hiring | Principal Insights Analyst Job | Work From Home | Hiring Now | Apply Online!
Roles And Responsibilities
- Ensure customer satisfaction, and work on collecting and tracking user’s feedback
- Answer customers’ questions and resolving any issues that they may be facing
- Work closely with the product teams to resolve issues and share customer feedback
- Identify problem areas and flagging them to the concerned team
Job Requirements
- Strong technical and analytical skills
- An ability to focus on what counts, creating simple solutions to deliver fast results
- Previous experience providing support through live chats
- Outstanding written and verbal skills
- A customer-centric, empathetic mindset with excellent listening skills
Additional Requirements
- Computer with i5 or i7 processor, 16GB RAM, 256 GB SSD
- Fluency in English
- Internet connection of at least 30mbs
- A passion for learning and desire for self-improvement
- Ability to work in teams
Apply Link: Click Here